When you but a pre-owned from Kidsclutt.com, you can be sure that your payment is safe. This is because when you make a payment for any particular item, the payment reaches us first. After you receive the product you have three days’ time. If you find that the product is different from what has been described in our website, you can return it back. Your money will be refunded. If you do not return the product within three days, then we will send the payment to the seller.